{"id":17059,"date":"2019-08-29T18:42:37","date_gmt":"2019-08-29T18:42:37","guid":{"rendered":"https:\/\/www.apptunix.com\/?p=16752"},"modified":"2026-04-28T12:35:09","modified_gmt":"2026-04-28T12:35:09","slug":"what-is-a-chatbot","status":"publish","type":"post","link":"https:\/\/www.apptunix.com\/blog\/what-is-a-chatbot\/","title":{"rendered":"Understanding What is a Chatbot &amp; How Does it Work For Various Industries"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">What is a Chatbot?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once I was browsing through a restaurant website at 3 in the morning and thought of booking a table for the next day.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But, I was curious to know about the cuisines available before making a request. I thought of asking it on chat. And guess what, I dropped a message on their website at 3 AM and got a reply instantly that answered all my queries.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I ended up booking a table right there!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Do you think there were humans sitting that late to answer just a simple question of mine? No, they were not humans &#8211; they were Chatbots.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, what is Chatbot? <a href=\"https:\/\/www.apptunix.com\/blog\/chatbot-development-cost\/\">How to make a chatbot?<\/a> And, What are the benefits of having it for your business? Let\u2019s find out.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is a Chatbot? Once I was browsing through a restaurant website at 3 in the morning and thought of booking a table for the next day. But, I was curious to know about the cuisines available before making a request. I thought of asking it on chat. And guess what, I dropped a message [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":32864,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[83],"tags":[1074,1075,1076,1077,1078,1079,1080],"class_list":["post-17059","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-chatbot-application-development","tag-chatbot-development","tag-chatbot-development-company","tag-how-chatbot-works","tag-how-to-make-a-chatbot","tag-what-is-a-chatbot","tag-what-is-a-chatbots"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Understanding What is a Chatbot &amp; How Does a Chatbot Work<\/title>\n<meta name=\"description\" content=\"Do you know what is a Chatbot? And how you can use a Chatbot for your business? Here is all you need to know about its working...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.apptunix.com\/blog\/what-is-a-chatbot\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Understanding What is a Chatbot &amp; How Does a Chatbot Work\" \/>\n<meta property=\"og:description\" content=\"Do you know what is a Chatbot? And how you can use a Chatbot for your business? Here is all you need to know about its working...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.apptunix.com\/blog\/what-is-a-chatbot\/\" \/>\n<meta property=\"og:site_name\" content=\"Apptunix Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Apptunixappdevelopment\" \/>\n<meta property=\"article:published_time\" content=\"2019-08-29T18:42:37+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-28T12:35:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/media.apptunix.com\/wp-content\/uploads\/sites\/3\/2024\/06\/26072919\/chatbot.png\" \/>\n\t<meta property=\"og:image:width\" content=\"768\" \/>\n\t<meta property=\"og:image:height\" content=\"432\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Naiya Sharma\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ApptunixUS\" \/>\n<meta name=\"twitter:site\" content=\"@ApptunixUS\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Naiya Sharma\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.apptunix.com\\\/blog\\\/what-is-a-chatbot\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.apptunix.com\\\/blog\\\/what-is-a-chatbot\\\/\"},\"author\":{\"name\":\"Naiya Sharma\",\"@id\":\"https:\\\/\\\/www.apptunix.com\\\/blog\\\/#\\\/schema\\\/person\\\/5c0401a368f42fc868ba4348462e8627\"},\"headline\":\"Understanding What is a Chatbot &amp; How Does it Work For Various Industries\",\"datePublished\":\"2019-08-29T18:42:37+00:00\",\"dateModified\":\"2026-04-28T12:35:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.apptunix.com\\\/blog\\\/what-is-a-chatbot\\\/\"},\"wordCount\":141,\"publisher\":{\"@id\":\"https:\\\/\\\/www.apptunix.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.apptunix.com\\\/blog\\\/what-is-a-chatbot\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/media.apptunix.com\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2024\\\/06\\\/26072919\\\/chatbot.png\",\"keywords\":[\"Chatbot application development\",\"Chatbot Development\",\"Chatbot Development Company\",\"how chatbot works\",\"How to make a chatbot\",\"What Is a Chatbot\",\"What Is a Chatbots\"],\"articleSection\":[\"Technology\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.apptunix.com\\\/blog\\\/what-is-a-chatbot\\\/\",\"url\":\"https:\\\/\\\/www.apptunix.com\\\/blog\\\/what-is-a-chatbot\\\/\",\"name\":\"Understanding What is a Chatbot & How Does a Chatbot Work\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.apptunix.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.apptunix.com\\\/blog\\\/what-is-a-chatbot\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.apptunix.com\\\/blog\\\/what-is-a-chatbot\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/media.apptunix.com\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2024\\\/06\\\/26072919\\\/chatbot.png\",\"datePublished\":\"2019-08-29T18:42:37+00:00\",\"dateModified\":\"2026-04-28T12:35:09+00:00\",\"description\":\"Do you know what is a Chatbot? 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