Check out how we helped this Kuwait-based pickup & delivery business conquer the market!
The on demand pickup and delivery industry is expected to reach USD 675.72 billion by 2027, witnessing a CAGR of 10.26%.
Droob is a Kuwait-based on demand pickup and delivery service that directly links its customers to the local truck drivers, movers and packers. The platform offers moving and packing services for personal, construction or business needs. They wanted to extend their services to the online marketplace. The biggest goal for us was to increase the number of customers by offering the best user experience in the easiest way.
This is a time-saving and cost effective functionality that allows the drivers to pickup more than one packages from the pickup location and deliver it to the given destinations.
For instance, if a user wants to transport his household items, one trip will not be enough. To make this easier, Droob offers a multi trips functionality where users can enter the required number of trips as per thier packages.
With this functionality users can book their service instantly or they can also schedule their bookings as per their convenience. This helps when users have a pre-planned parcel to send or home shifting to do.
Droob aims to deliver the packages safely to the given location. It has an option to update the image of the package and validate it with an e-signature to show beyond doubt that the package is delivered securely.
Auto driver assignment is a very simple yet essential feature that enables the platform to assign the drivers to the user according to their geographic location. In short, the driver near you will be assigned to you according to the availability.
The platform is integrated with GPS navigation technology to allow the users to track their driver and vehicle in real-time. This gives a surety to the users that their package will be safely delivered.
Sharing a live booking location to a third-person can be used as a safety feature. If you are sending a package to your friend, you can share the live updates with the friend for her to monitor the package as well.
Another functionality that Droob offers while authentication is guest login. The user can sign in as a guest if he/she wants to avoid filling up information about himself. This is helpful for the customers when they have a one-time usage of the service.
Droob includes a very crafty fleet management panel to manage the drivers, their services and the vehicles in action. This is really helpful in making sure that the operation of company vehicles aligns with company goals.
The customer management panel can also be referred to as the support panel. It is used to help resolve all the queries and problems that the users face. This panel enables the users to generate a ticket for every query they are facing.
The B2B business management panel is used for auto-vehcile allocation. Users only have to enter the number of packages and the dimensions, Droob platform allocates the vehicle accordingly.
Play Store publishing
App Store publishing
Customers are the backbone of a business. Maintaining exclusivity and personal communication with them becomes even more difficult when you take your business online. But, this problem is easily solved when functionalities like chatbot, ratings and reviews system, push notifications and others are integrated with your platform. When the needs of your customers are addressed, effective communication and customer loyalty easily follows.
After partnering with Apptunix, Droob got an outstanding online presence with an efficient pickup and delivery app powered with robust technologies. We developed their application as per their vision and business requirements. We integrated advanced features and functionalities in the same to offer the best user experience.
This mobile presence has helped them gain a lot of new customers and generate higher revenue. As a result, premium buyers all around the world have become more aware of the brand. We have also seen a noticeable increase in site traffic and average purchase value, as well as a large increase in sales.
We integrated an outstanding functionality in the Droob application – automatic vehicle detection.
With this, customers only had to enter the number of package and the package dimensions in the application. The platform automatically detects the vehicle that would be appropriate for the pickup and delivery service. This helped Droob save a lot of time of the customers.
With automatic vehicle detection, we also integrated route optimization functionality so that the drivers can reach the destination without any difficulty. This also helped the customers to track their package to ensure safety and security.
Taking your pickup and delivery business online is not an easy task. There are various things that should be taken into consideration like ease of use, brand consistency and flexibility to the latest trends and technologies. Starting from scratch and choosing the wrong app development company is the last thing you would want!
We are one of the top mobile app development companies in the US. We understand the business requirements of our clients and develop an outstanding solution for them. We are a team of 300+ tech experts with over 2000 clients and 2500+ projects. Book your 30 mins free consultation and let’s get started with your business.
C-127 Phase VIII Industrial Area, Mohali, India. 160071
Suite #304, 11200 Manchaca, Austin, Texas, US, 78748
#2044, Floor 20, Burjuman Business Tower, Dubai.