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Is Your On-Demand Business Ready for the Spike in Demand Amid CoronaVirus OutBreak?

3212 Views | 1 min | Published On: March 16, 2020 Last Updated: March 23, 2020
coronavirus outbreak

CoronaVirus is on the rise! And this outbreak has not just caused chaos in people’s lives but also in various businesses and their operations. According to the latest UBS research, demand for online delivery of household and other things has risen in many markets and businesses are trying hard to cope with the same.

Have a look at these numbers:

OnDemand Economy and Corona


With the CoronaVirus Outbreak and the latest stats – it looks like various businesses have the chance to grow their revenues even higher in the first quarter of 2020. But, is your online business or app ready for this? If you are doubtful – here are a few tips and tricks for you using which you can’t just survive but take benefits of this major outbreak.

3 Tips For On-Demand Businesses to Prepare for CoronaVirus OutBreak

1. Be Ready for a No-Contact Delivery Process

Because of the Coronavirus OutBreak, a number of countries are locked down and people are staying at their homes. As a result, the orders of on-demand grocery or food-delivery apps are experiencing a high spike. 

Also, the spread of Coronavirus occurs when an infected individual comes in contact with another person who is as of now healthy. Therefore, to get benefits from this increased demand, you need to avoid human contact in your processes as much as possible.

A great alternative to doing the same is by using the “No-Contact Delivery” option. 

No-contact Deliveries

Requests for “No-Contact” Food-Delivery have been flooding in China since the coronavirus outbreak and the same is going to happen in other countries as well. Basically, no-contact delivery means leaving the food at a predefined site – at the front of a door or behind the building. 

This is a great option to avoid human contact and on-demand delivery apps must incorporate this feature into their apps to protect their users as well as delivery partners from the risk of getting deadly virus exposure.

As per a report by Business Insider, Meituan — which is a food ordering platform in China — had 80% of all orders between January and February using the No-Contact option. Their delivery personnel even have their body temperature on display with an end goal to reassure users that they are healthy and free from any disease.

While at present, the condition in countries like the USA, Italy or Singapore is not as severe as it was in China – the on-demand businesses must be prepared for all that they may have to face.

A number of big giants are already doing the needful even in countries where the condition is in control. At the start of this month, several businesses in the USA, including Instacart and Postmates, added an option for users to decide not to have their order given to them by the courier — and rather have it dropped off at their entryway without the requirement for human contact.

A couple of days ago, U.K. based Deliveroo also announced that it will launch a no-contact delivery option early this week. So, if your online business or app isn’t ready for No-Contact Delivery – you may miss a lot in this outbreak. 

Also Read: How Zomato Works? On-Demand Food Delivery App Business Model 

2. Provide Masks and Sanitizers to Your Delivery Partners/Drivers

CoronaVirus and OnDemand Apps

Not just Food or Grocery Delivery, CoronaVirus is affecting Mobility Services as well. 

On-demand ride-hailing applications like Uber, Ola, Bla Bla Car connect a number of riders and drivers every single day. But, these days, drivers, as well as riders, hesitate to take rides as both of them stay doubtful about the health condition of each other.

So, if you are the owner of any such business, the first thing that you should include in your work procedure is the addition of the masks that should be mandatory for your drivers while they are at work – this will ensure the safety of your customers as well as partners. The sufficient inventory of masks will assist them with staying free from the thought of getting contaminated with the exposure of the virus. 

Alongside masks, remember to provide alcohol-based hand-sanitizers to your partners. The minute your delivery partners get out to do their jobs, it is your prime responsibility to guarantee that they have followed the basic health convention.

And, the most essential among them is to get their hands disinfected with a liquor based sanitizer. It will help them in staying away from even the littlest of chances to come in contact with Covid-19.

Also, for extra safety you should make your Drivers or Delivery Partners aware of the following safety measure:

  • They should spray disinfectants in the car after completing every ride.
  • They must stay at home in case of any illness.
  • They should use a sanitizer after every 20-30 minutes or after coming in any physical contact with riders (For example, while collecting the cash etc).

The director of WHO on March 11 announced that COVID-19 reached a pandemic level as the number of global cases crossed 100,000. Because of this reason, the CDC has announced to limit human contact to control the spread of COVID 19. 

So, if you are running an on-demand business that requires the interaction of your partners with hundreds of people every day – it is your responsibility to ensure their health if you really want to retain them and run your business smoothly. 

By simply following the above-mentioned safety measures – you can make sure that your business runs smoothly and you reap the benefits of increased demand in the time of COVID-19 outbreak.

3. Stay In Touch With Your Potential Buyers

Retaining the existing users of your app and widening your user base is a progressive sign of your business performing well in the market. However, with the sudden burst of Coronavirus, this tactic of businesses is sinking down. Business owners are finding it hard to make their users stay with them.

Due to CoronaVirus Outbreak, the major challenges that your business can face are: 

  • Your customers getting afraid of getting contaminated because of virus exposure
  • Your users are worried about the hygiene of your service.

The simplest way to deal with the situation is to let your customers know how preventive you are when it comes to managing the quality of your services.

Using your app, you can easily connect with your customers and let them know how you are dealing with the outbreak and what primitive measures you are following so that the virus can not affect the quality of your services.

You can use the power of push-notifications to send the alerts to your user base. This will make it simpler for you to pass on your message and let your users know about the security and safety of your services even in such poisonous and irresistible circumstances. 

Now that you know the tips and tricks to save your business – don’t waste your time and do the needful as soon as possible. 

Despite the fact that the world is confronting a global health crisis and is endeavoring hard to make a rebound, as an entrepreneur you still have an opportunity to battle the situation. A couple of brilliant decisions can spare your business from getting affected by this Coronavirus impact.

Don’t Have Your Business Online? Now is the Right Time to Get Started.

CoronaVirus is hitting the core of the economy from each side.

Corona Outbreak

The impacts are being felt even in places where the outbreak itself has not yet reached. It has disrupted business operations around the world, making it harder for offline businesses to continue. 

Physical retailers and restaurants are experiencing a hard time as a number of countries are being put under lockdown and the government is restricting trips outdoors and forcing the need to stay at home.

A number of retailers like Starbucks, Nike, and Apple had temporarily closed their stores, while little and medium-size retailers are being hit especially hard as pedestrian traffic dwindles.

In such a situation, the most ideal approach to do business is by online means as online sales are multiplying across various industries and the business of on-demand apps is also thriving.

For retail store owners, switching to an on-demand delivery business may sound extravagant and unapproachable as of now. However, this is the only and most ideal approach to endure this deadly outbreak. 

If you are confused about how you can switch to an on-demand business at this time- we got you covered. At Apptunix, we offer customizable and white-label solutions that can help you shift your offline store online in just a matter of 2-3 days. If you would like to know more about our services or products feel free to contact us.


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