How to Build an On-Demand Laundry App: Features, Benefits, and Costs

In today’s fast-paced and highly competitive arena, giving the laundry some time seems like a daunting task. On-demand laundry mobile app development is becoming increasingly popular due to the widespread usage of washing machines. People are increasingly turning to laundry app services, making it the perfect time to enter the market and build a laundry app. 

Check what the number states: Online On-Demand Laundry Service Market size was valued at USD 43.36 Billion in 2024 and is projected to reach USD 405.36 Billion by 2032, growing at a CAGR of 35.56% during the forecast period 2026-2032.

If you’re considering launching a laundry service app for your business – this guide is for you. Here we’ve thoroughly discussed laundry app development cost, development process, top laundry apps, and much more. Let’s get into details:

On-Demand Laundry App in Brief

Simply stated, an on-demand laundry app is an online platform that connects users to laundry & dry cleaning services. Now, the role of a laundry app is to offer convenience to users (from the comfort of their homes). Let’s now understand how it works.

How does the Laundry App Work?

Laundry apps work in 3 simple steps:

Step 1: User Book the Laundry Order

Users book their slot for laundry cleaning (as per their convenient time and day), and place the order through the app or website.

Step 2: Laundry Service Assign a Delivery Agent

Once the order is confirmed, the laundry app service assigns a delivery agent to pick up clothes at the scheduled time, day, and location.

Step 3: Laundry Cleaning in Process  

Now, the delivery agent will pick up the user’s laundry from the laundry service, where they are carefully washed, dried, and ironed according to the selected preferences.

Step 4: Delivery & Payment

Once everything is done, the delivery agent will deliver the freshly laundered clothes to the user’s doorstep. Now, the user has two payment options – they can pay through the app or via cash on delivery. 

3 Reasons to Invest in On-Demand Laundry App Development

Let’s talk about ‘why to invest in laundry app development?’ Following what we’ve discussed in detail, take a look:

1. Growing On-Demand Economy

Of course, the on-demand services market is skyrocketing, and the laundry app is no exception. Reason? Because of a busy lifestyle and a rising urban population, people are now preferring easy, quick, and convenient laundry solutions. A well-built laundry app taps into this growing demand and ensures steady customer acquisition.

2. High Customer Retention & Repeat Orders

Laundry is not a one-time service; it’s a continuous process – and that’s the perfect opportunity for entrepreneurs. Once customers find a reliable laundry application, they trust and prefer it for their services. This offers repeat business, helping your laundry app to generate revenue and build long-term customer loyalty. 

3. Competitive Edge & Scalability

Most of the laundry services are operating traditionally (meaning no digital touch). By investing in laundry app development, you’re not just expanding your reach but also gaining a strong competitive advantage. Moreover, the app can easily scale with features like subscription models, premium services, and AI-based scheduling, allowing your business to grow alongside customer demand.

Laundry App Development Process: Step-by-Step Guide

Let’s understand the process of laundry app development from scratch. Dive in:

Step 1: Discovery & Market Research 

The very first step is to invest your time in discovery and research. It involves understanding your audience (busy professionals, students, families), identifying their laundry pain points (reliability, garment special care, timings), and researching your competitors. 

This phase will help you produce clear deliverables — user personas, a competitive landscape, a value proposition, and a prioritized list of features for an MVP. Moreover, researching will help you prevent costly pivots later because you’ll build a product that solves real problems and fits the market demand.

Step 2: Product Requirements & Planning

Now, it’s time to put your discovery into a concrete plan. This includes user journeys for the customer app, driver/agent app, and the laundromat/admin dashboard. Plan out your features & functionalities, tech stack, platform choice, backend stack, and database – based on your budget, time-to-market, and long-term scaling needs. And decide what can go in MVP versus what can wait. 

Plus, you can also plan integrations you’ll need (payment gateway, mapping/geolocation, SMS/push provider) and assemble the best laundry app development team. Ultimately, this step will help you with the roadmap, sprint plan, and KPIs – so that everything is aligned. 

Step 3: UX UI Design

Once you’ve chosen your mobile app development company partner, it’s time to initiate your on-demand laundry app development process. The team starts the process by sketching user flows for booking, pickup tracking, order history, and special instructions. 

Next comes creating low-fidelity wireframes, then evolving them into high-fidelity UI screens. It includes engaging CTAs, easy-to-scan order cards, and intuitive scheduling components. 

Don’t forget edge states — what happens if pickup is delayed, or an item is damaged? Build an interactive prototype and run quick usability tests with real users (5–10 sessions) to catch confusion early. 

Also, create a simple design system (colors, typography, button styles) so future screens remain consistent — this saves time once development begins.

Step 4: Development & Testing

Once the designs are finalized, the real coding begins. Developers start with the core modules — customer booking flow, driver/agent pickup system, and the laundromat/admin panel. At this stage, backend engineers set up secure databases, APIs, and cloud infrastructure, while frontend engineers bring the UI screens to life. Essential integrations like payment gateways, geolocation, and push notifications are also added here.

Parallel to development, rigorous testing is carried out to ensure everything works seamlessly. QA engineers perform unit testing (checking individual functions), integration testing (verifying features like payment + order sync work together), and performance testing (making sure the app runs smoothly during peak hours). Bugs are fixed quickly through agile sprints, ensuring the app remains stable, secure, and user-friendly.

Step 5: Deployment

After successful testing, the laundry app is ready for launch. The deployment process involves publishing the customer app on App Store and Google Play, and making the admin dashboard live. During deployment, it’s crucial to optimize the app store listings with screenshots, descriptions, and keywords to improve discoverability.

Some businesses prefer a soft launch (rolling out the app in a specific region first) to collect feedback and fix any last-minute issues before scaling to a wider audience. Once the app is live, monitoring tools are set up to track crashes, performance issues, and user behavior in real time, ensuring a smooth experience for early adopters.

Step 6: Support & Maintenance

Launching the app isn’t the finish line — it’s just the beginning. Post-deployment, continuous support and maintenance keep the app reliable and competitive. This involves releasing updates to add new features, improving app performance, and fixing bugs or compatibility issues with new OS versions.

Additionally, user feedback is gathered to understand what’s working and where improvements are needed. Maintenance also covers scaling the backend infrastructure as user demand grows, introducing new features like subscription plans or loyalty rewards, and enhancing security measures. A proactive support plan ensures long-term customer satisfaction and positions your laundry app for sustained growth.

Uber for On-Demand Laundry App

An Uber for Laundry app connects customers with laundry service providers in real time, ensuring quick pickups, seamless order tracking, and hassle-free delivery.

With this model, users simply book a laundry service through the app, a nearby delivery agent picks up their clothes, and everything else is managed digitally — from washing and ironing to doorstep delivery. For business owners, it means streamlined operations, better customer satisfaction, and higher revenue.

Key Features of an Uber-Like Laundry App:

Interestingly, it’s acutally quite similar to taxi app development. Let’s take a look

• Easy Booking & Scheduling – Users can book laundry services in just a few taps.

• Real-Time Tracking – Track pickup agents and delivery progress live.

• Secure Payments – Multiple payment gateways for safe transactions.

• Ratings & Reviews – Build trust and transparency with customer feedback.

• Admin Dashboard – Manage orders, agents, revenue, and performance all in one place.

By adopting the Uber for Laundry model, you’re not just offering convenience — you’re building a tech-driven business that scales effortlessly in the fast-growing on-demand economy.

Read More: How to Build an Uber-Like App? 

Benefits Of On-Demand Laundry Apps

Laundry apps are used by businesses to increase their user base.

Business owners must utilize the on demand laundry app development services to easily target the large customer base and expand their business with ease. For new entrepreneurs, several factors make laundry apps more advantageous compared to standard apps, which are listed below:

Pick-up And Delivery Service:

Laundry apps facilitate pickup and delivery at home. People can easily place an order through the on demand laundry app to have their clothes washed, and they won’t have to worry about anything. They will receive their clothes on time thanks to the on demand laundry app. As a result, many people prefer to use these laundry mobile apps over the traditional methods.

Scales Your Business: 

Laundry apps help scale your business. Because they understand the value of an on demand laundry app, many business owners dealing in the same industry use it for their company. It helps you keep the record and even manage things according to that. It helps a businessman to grow their business fastly.

Helps During an Emergency: 

Laundry apps assist customers during emergencies. As a result, people contact these apps more frequently, which leads to immediate growth for your business. That is why entrepreneurs should leverage laundry apps to reach new heights and generate higher annual revenues.

Top Features to Include in On-Demand Laundry App Development

When you hire a laundry app company, you expect them to add some amazing features to your product. Standing out in the market is crucial, and with unique features and advanced technology, it’s possible. Typically, a laundry platform includes one admin panel and two applications: the customer application, the service provider application, and the admin panel.

Laundry App Features: Customer Panel

When you create a laundry app, your customers have high expectations. Research shows the common features that every modern laundry solution should include:

1. Sign Up or Log In

Customers can sign up with their mobile phone numbers, email addresses, or social media accounts. Because of the simple login procedure. It will save them time during registration and prevent them from disclosing sensitive information.

2. Order Scheduling

This feature allows users to schedule their laundry pickup, washing, drying, and delivery times. Customers can also select their preferred time slots for pickup and delivery in an on-demand laundry app.

3. Order Tracking

This is another bonus feature. With this function, users can keep track of the orders they’ve placed. The admin will have the ability to change the status of orders regularly, allowing users to stay up to date on their orders.

4. Payment Methods

If you’re developing an Android or iOS app, you’ll need to offer your customers a variety of payment options to save them time, allowing them to use the app elsewhere. Payment gateways provide you with direct access to funds. This is a must-have feature.

5. Order History

This is a very crucial feature for every customer. This feature will keep track of all the orders you have done in the past from the app. It will keep a record of them. This is the best feature to attract customers; most apps lack this feature.

6. Push Notification

Admin will keep you informed about all the great deals, your order cancellation, real-time order status, and many more alerts via the push notification feature.

7. Reviews And Rating

Customers will leave supportive feedback and ideas for improvement in the form of reviews and ratings after receiving their laundry. They may also provide the ranking of the services offered by the laundry company. This function helps create your ‘Favorite Laundryman’ section. 

Most Recommended: How Much Does it Cost to Build a Mobile App?

Laundry App Features: Service Providers Panel

Every application plays a vital role in a laundry app development. The service provider’s application is as important as the customer’s. Some key features that should be integrated into an on-demand laundry app for service providers include:

1. Sign Up or Log In:

This feature is similar to the user application sign-up feature. Service Providers will have their dashboard on which they need to register themselves using their mobile number and social accounts to get verified and gain the trust of their customers.

2. Service Management

The business owners will manage the services offered with this feature. So that the customer can select the specific type of service they want. This feature is essential; for example, if a customer wants synthetic wash and you offer synthetic washing, then you will be connected with that customer. 

3. Order Request

This feature allows you to place orders according to your preference. Through this feature, you can accept or reject the orders. This feature saves you from order stuffing. 

5. Order Management

Order management features help you manage all your orders. This feature keeps a record of all previous orders, orders in progress, and pending orders, allowing you to manage them efficiently, complete them on time, and receive higher ratings.

6. Profile Setting

This feature will help you understand the feedback from your customers and the ratings you’ve received for your service. This feature will help the service provider make the working environment more productive.

7. Coupons And Discounts

The service provider has easy access to all the offers and discounts that clients have taken advantage of or are still pending. 

8. Delivery Management

This feature gives all access to the service provider to keep an eye on the delivery person, so that they know how much time they are taking to reach where they stop. So that they can take action according to their performance.

9. Customer Reviews

This feature informs the laundryman of the ratings they received from their customers, along with their reviews. They can even display their reviews, allowing other customers to choose the most highly rated and reviewed service provider.

Laundry App Features: Admin panel

One of the most important panels in any laundry app. Some of the features of the admin panel are: 

1. Dashboard

The system administrator can access data of delivery people and users. The dashboard allows for a great deal of personalization. The administrator has access to all of the booking information, including the type of material, the number of items (clothes), and the booking date.

2. Category Management

Managers are assigned to each category of the laundry to process requests for the various departments. This feature helps the admin to manage them properly.

3. User Management

All the user’s requests can be accessed by the admin using this feature. Apart from that, the admin can also keep an eye on the reported service providers to warn them or take action against them if needed.

4. Analytics

The admin panel’s most important feature is analytics. Real-time statistics are displayed, and you can keep track of delivery personnel on a weekly, monthly, or yearly basis using this tool. Analytics can also help you figure out how well your app is performing overall.

5. Push Notifications

This feature helps the admin send real-time notifications to both customers and service providers. It benefits both service providers, who know the task is complete, and customers, who receive notifications from the admin about new deals and offers.

6. Payment Management

This is the most important feature, as this feature is connected to all the transactions made by the customers. This feature directs users to the payment gateway, enabling them to pay for the services. This feature also allows customers to report their payment-related issues.

7. In-app Chat

Through this feature, the admin can directly chat with customers and service providers regarding any issues they are facing or any services they want to add to their business.

8. GPS Tracking

This feature helps the admin to track the delivery person and also provides real-time updates to the customer about delivery location and the service provider regarding their services. 

Apart from that, many additional features like reminders, map integration, and notifications can be included in your on-demand laundry app, depending on your requirements. The more features you offer, the more value your app provides, though it will also affect the overall budget.

Top 6 Popular On Demand Laundry Apps

As the market for laundry services continues to grow, many investors recognize the rising demand for on-demand laundry apps. Several apps have already been launched to capitalize on this trend. Some of the most popular ones include:

1. Cleanly

Cleanly is a laundry and dry cleaning delivery service that eliminates laundry problems with a single click. Cleanly picks up, cleans, folds, and returns clothes within 24 hours, as scheduled through their simple app.

2. Flycleaners

The FlyCleaners app, like Cleanly and Rinse, allows you to schedule when you want your laundry picked up and dropped off, from 6 in the morning to midnight (or just pick the next available time slot). If you need to reschedule or request overnight cleaning, you can do so. You can also specify the type of laundry to be washed and the cleaning method by placing machine-wash loads in one bag, dry cleaning in another, and hang-dry clothing in yet another.

3. Tide Cleaners

The most loved detergent brand also has its laundry app. This app offers the best inspection process. It will even provide you with services like repairing the broken buttons or even tightening the loosened threads to keep your clothes looking good. Also, most of this brand’s franchises are owned locally; services may vary from location to location, so just be sure to inquire about pickup and drop-off options at your nearest location.

4. Rinse

It is one of the most-used apps. It serves seven states of the US. It provides wash-and-fold, hang-dry, and dry cleaning services. Depending on the city, wash-and-fold costs about $2 per pound, with a $30 minimum and an $8 service fee.

5. Lapels Dry Cleaning

This company deals in dry cleaning by environment-friendly methods. In addition, customers are automatically enrolled in Lapel’s rewards program, which offers credits toward future orders for every dollar spent. Pricing, on the other hand, is determined by the franchise.

6. Laundry Care

This app offers customers the choice between same-day, one-day, and two-day turnaround times, and pickup and delivery are always free. Customers who are constantly on the go can even schedule pickups while they are away from home. Furthermore, the service is customizable: enter your preferences at checkout, and your laundry will be returned exactly how you want it.

How Much Does it Cost to Build a Laundry App?

The cost to build a laundry app depends on various factors, including project complexity, features & functionalities, tech stack, UX/UI design, and more. However, the estimated on-demand laundry app development cost ranges between $10,000 to $80,000+ for a basic to mid-level app.

Suppose you’re looking for an advanced solution with AI-driven recommendations, subscription models, route optimization for delivery agents, and multi-language/multi-currency support. In that case, the cost can go up to $100,000 or more.

Apart from development, you should also consider additional costs such as app store publishing fees, third-party integrations (payment gateways, SMS, mapping APIs), server hosting, and ongoing maintenance. These recurring costs ensure your laundry app continues to run smoothly and scales with your growing customer base.

Recommended Read: Green App Development Cost

How to Make Money from an On-Demand Laundry App?

Building a laundry app isn’t just about convenience — it’s also a profitable business model if monetized the right way. Here are some of the most effective revenue streams:

1. Commission on Each Order

If your app connects users with third-party laundry service providers, you can charge a commission fee for every completed order. This is one of the most common models in the on-demand economy, similar to how Uber or DoorDash operate.

2. Delivery Charges

You can earn revenue by adding a delivery or pickup fee. This can be a flat fee per order or a distance-based fee (e.g., higher charges for users located farther away from the laundry facility).

3. Subscription Plans

Introduce monthly or yearly subscription packages that offer unlimited pickups, priority service, or discounted rates for a fixed fee. Subscriptions ensure steady recurring revenue and improve customer loyalty.

4. Surge Pricing

Just like ride-hailing apps, you can implement surge pricing during peak hours, weekends, or festival seasons when demand is high. Customers who need urgent service will be willing to pay extra.

5. In-App Advertising & Partnerships

Your app can also generate income through strategic advertising and brand partnerships. For example, detergent brands or garment care companies might pay to feature their products inside your app.

6. Premium Services

Offer add-on services such as same-day delivery, eco-friendly detergents, or delicate garment handling for an additional fee. These value-added services not only increase revenue but also set your app apart from competitors.

7. B2B Contracts

Don’t just think of individual users — hotels, gyms, spas, and hostels require laundry services regularly. Partnering with businesses for bulk orders can bring in steady, large-scale income.

How Apptunix Will Help You Build an On-Demand Laundry App?

At Apptunix, a top mobile app development company, we don’t just build apps — we craft scalable digital solutions that turn your laundry business idea into a profitable reality. With 10+ years of experience in on-demand app development, we understand what it takes to create apps that users love and businesses thrive on.

From research & strategy to design, development, and post-launch support, our team handles the entire journey for you. We specialize in building feature-rich laundry apps with seamless booking, real-time tracking, secure payments, and personalized user experiences.

What we offer:

• Custom Laundry App – Tailor-made apps designed to match your business model and customer needs.

• Seamless User Experience – Intuitive design and smooth navigation that keep users coming back.

• Advanced Tech Solutions – AI, real-time tracking, and secure payment integrations to make your app future-ready.

• End-to-End Development – From strategy and design to launch and post-deployment support, we handle it all.

• Scalable & Reliable Platforms – Apps built to grow with your business without compromising performance.

With Apptunix as your partner, you’re not just getting an app — you’re getting a growth-focused digital solution backed by Android & iOS app development experts who know how to make your business stand out.

Conclusion

On-demand laundry businesses can benefit greatly from using a laundry app. Customers are often attracted to this innovative service, making it a strong opportunity in the market. If you are ready to enter this space, it’s important to hire the right digital service providers to establish a strong brand identity.

Building an on-demand laundry app is a complex process that requires time and careful planning. By applying the latest technology trends and creativity to your app, you can create solutions that resonate with users and help generate significant profits.

As a leading on-demand laundry app development company, we deliver advanced features and cutting-edge technology to help your business stand out, attract more customers, and achieve rapid growth.