Published In : Miscellaneous March 13, 2019
When Uber for X trend is on the rise, why should doctors be left behind?
For anyone who has visited a hospital, the sight of a gloomy waiting hall, long queue lines and disheartened patients is enough to induce panic.
More recently, healthcare apps have streamlined this journey. Patients don’t have to wait in long lines to file themselves or sit long hours, waiting for the right treatment. Booking a slot is a matter of few clicks while appointments are streamlined like a breeze presently.
The fuse of on-demand services which started at Uber & Airbnb has now lit the fuel of innovation in the healthcare industry – Doctors, as a result, are available on-demand symbolizing the true impact of Uber for X.
Also, the success of applications like ZocDoc App in the USA clearly suggests how much potential this industry has for new players. As per Statista, the worldwide Telemedicine market is expected to increase to more than 40B U.S dollars by 2021 from 18B U.S dollar in 2015.
For business owners wanting to enter this booming marketplace, we prepared this guide to build an advanced on-demand application.
Let’s begin by analyzing the must-have features of such an app.
As a matter of first importance, the development of Doctor on demand application should start with building the profiles for patients and doctors. It is where they both will sign in into the application after entering a couple of details.
The page should ask details, for example, name, age, sex, mobile number and email address from patients. Whereas, in doctor’s profile, details like name, area in which he or she specializes, (for example, cardiologist, gynecologist and so on) and location of the clinic should be included.
In this specific section, the patients will be able to search for a specific doctor or specialist as per his/his needs. For example, if one is experiencing heart issue, he would talk to a cardiologist by simply searching for cardiologist instead of looking in the whole database of doctors for finding the one.
Live talking with the doctor is an imperative feature of a doctor on demand app. It enables patients to have a personal interaction with the doctor. This would spare them from visiting their doctor at their clinics regularly and the patients will be able to consult doctors from all over the world without visiting or traveling.
With this feature, the patients will be able to communicate with the specialist through chat to get timely updates on the reports, for addressing inquiries, and so on. The patients should also have a choice to make an in-application call to their doctor to talk about an issue that can’t be talked about over messaging.
It is additionally essential for you to have and incorporate the rating and reviews of doctors in the app. As it is presently a global trend that most of the patients have a preference to consult specialists based on the online reviews and ratings of their practices. Pictures of the clinic and the doctor’s photo will add the value to the profiles of doctors.
This enables the patients to upload and share health-related documents with doctors that will be essential for further treatment. Every one of the records should be maintained precisely and safely to improve the quality of care provided.
GPS Tracking is a required function that must be incorporated into a medical application. It help the patients to reach the specialist’s clinic utilizing the route and in the least amount of time. It is a helpful feature where there is any medical emergency.
As we are all embracing the cashless world, you must add in-built payment gateway option in your application. It will help the users in making payments online without any hassles.
The feature should also accept payments via credit or debit cards. The users should also have an option to use integrated applications like Apple Pay, Google Pay and Braintree or PayPal for making payments. However, you have to include a powerful security layer here so that the confidential information does not get revealed out.
This is the most fundamental feature of your mobile application that will enable the patients to book an appointment with their doctor at a proper timing. You can offer a powerfully interactive calendar feature where the patients can confirm the specialist’s availability and set an appointment in view of that.
A medicinal emergency can come up anytime and nobody can predict it as well. The On Demand Doctor App should have a different section to manage emergency cases. It would be nice if you can add a section where the user can call an ambulance immediately with a solitary tap on the mobile screen.
This is an essential feature for each type of mobile applications, as it enables users to get notifications from mobile application even when they are not using it. Therefore, it offers all-day access to the users. It turns out to be useful to send appointment reminder, time to take medicines, and much more.
The expense of application development fluctuates, depending on various constraints. The most essential of these is the platform you have chosen. IOS applications cost a little more than that of Android, however, if you are creating it for both the platforms simultaneously, you can cut down your expenses by developing a cross-platform mobile application.
Another factor is the location or country of the team you hire. If you hire an engineer from Asian nations, like India, you can lower your expense by up to half of the proposed cost by developers of countries like USA. The expense also relies upon the number of features you wish to incorporate. As per the tech experts, the cost of developing an app like ZocDoc more often begins from $25,000 and it can surpass up to $70,000.
Focus on developing a great network of doctors: Help patients select the best and Board-Certified specialist.
Give benefits to doctors as well: Provide a reason to the specialists for registering on the platform, with advantages like better visibility, simple payments and so on.
Doctor authentication: Before getting a specialist onboard, guarantee his authenticity by evaluating the work history. The bad reputation of doctors will directly affect mobile app.
Pick the monetization strategy carefully: Doctors search for best offers; however, it’s the major thing that will drive revenues for your application. So plan your membership packages carefully.
Give discounts to customers: To guarantee bookings from your mobile app, give users discounts and promotional offers.
Back your idea with technology: Select the best of technologies like AI and Machine Learning to offer the most valuable and creative feature set to both doctors and patients. Having a team in-house or picking a proficient healthcare technology partner is an important step to develop a successful tech-driven platform.
Without a doubt, on-demand services are making it successful in the sphere of mobile applications. But, that accomplishment just comes to you, when you have a fine plan to explore the market, right plan of execution at your end, a group of creative features and a tech team to back you up. Potentials are immense in the telemedicine market; you just need to explore it with the right strategy.
Humane yet subtle, Naiya is a girl full of ideas about almost everything. After earning a bachelor’s degree in computer science and engineering, she decided to merge her technical knowledge with her passion for writing – to accomplish something interesting with the fusion. Her write-ups are usually based on technology, mobile apps, and mobile development platforms to help people utilize the mobile world in an efficient way. Besides writing, you can find her making dance videos on Bollywood songs in a corner. To know more, connect her on LinkedIn.