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Blog » App Development Guide » How to Build a Healthcare Consultation App Like Zocdoc in 2023
According to a recent survey, the online healthcare consultation segment is expected to show an annual growth rate of 10.01% (CAGR 2022-2027). This can result in a market volume of US$35.41bn by 2027.
Apart from this if we consider the eHealth apps segment, the revenue is expected to show an annual growth rate of 14.28% (CAGR 2022-2027). The projected market volume for the same can reach up to US$3.00bn by 2027.
It means if you are looking forward to developing a healthcare consultation app like Zocdoc, Opencare, Epion Health, or others alike you are on the right track.
But building such an app that can not only beat the market competition but also help you earn the desired revenue is a difficult task at hand. To make it easy, this complete guide will take you on a journey where you will get to know everything about building your dream app.
The Covid-19 pandemic has significantly highlighted the importance of remote patient monitoring. Moreover, the growing burden of common lifestyle disorders especially in the young generation has forced the global healthcare community to consider online healthcare consultation apps.
Needless to say, whether it’s about telehealth, telecare, telemedicine, or digital healthcare services, the demand for these is growing at an alarming pace. According to a recent survey conducted by Accenture, more than 70% of consumers are willing to experience virtual healthcare services. Apart from this, more than 20% of consumers worldwide have already experienced virtual healthcare services.
A reason why online healthcare consultations have increased by more than 500% since 2020. So if we consider the current market scenario there is a clear silver lining for healthcare consultation apps like Zocdoc.
There are many types of healthcare apps based on specific purposes. However, the 5 major healthcare app categories are
Needless to say, with more and more people looking for easy solutions healthcare consultation apps are going to remain in trend in upcoming years. And why not so when they are not only benefiting people but medical experts too by letting them offer service to more people across the globe?
Even if we go with statistics, they are in favor of developing a healthcare consultation app like Zocdoc.
After going through these facts it must be clear why investing in a healthcare consultation app can prove to be a wise decision.
Well, when it comes to creating a doctor appointment app like Zocdoc you are required to go through a planned strategy. To make it easier for you, here is a complete step-by-step strategy in chronological order.
It is crucial to know the market size for healthcare consultation services. You must gather detailed information about your target audience, major business players, their services, and so on before putting your plan into action.
Select your revenue-generation monetization plan as it is going to play a major role in determining the design and functionality of your app. Whether it’s subscription plans, service fees, 3rd party advertisements through videos or banners, or so on, keep them in your bucket in advance.
Be specific with the domain, server, and other prerequisites for each stage in advance as these are essential to wave off the load from healthcare consultation mobile app developers.
This is a crucial step where the actual layout of an app is figured out. It involves certain elements like visuals, tabs, and so on to uplift the aesthetics of an app.
A prototype app is handy as it provides glimpses of some functionalities of an actual app. It is economical and provides enough feedback on improving the final version of an app in order to offer a rich user experience.
When it comes to app durability, there is no match for testing. Testing helps to detect bugs and loopholes that can hamper the smooth function of an app. Once you are done with testing it’s time to launch the app on the store abiding by the rules and regulations stated by a particular store.
If you are wondering, your task is completed once your app is launched, you need to reconsider. Building and launching an app is one thing, but the development process also involves optimizing an app on the basis of the feedback received from users.
Users will provide you with valuable feedback that can help you improve the overall performance of the app at the earliest possible level.
Apart from that, beating the cut-throating market competition is another aspect you have to pay attention to. Hence mobile app marketing is crucial.
It is not only important to add as many features as you can. What matters the most is how efficiently you are placing essential features without any errors, keeping security intact. To help you out on the same, here are a few features that your healthcare consultation mobile app must have.
The patient panel of your app must include all essential features that let the patient easily book an appointment.
Schedule Booking: A user must be able to schedule a booking with a few clicks.
Advanced Search: An advanced search feature will present only quick and relevant results.
Store Medical History: Users must be able to store and download medical history anytime they want.
Real-Time Audio/Video Chat: Apart from a live session a patient must be able to get an entire consultation summary once the call ends.
Make sure that the Doctor/Nurse panel of your app allows rapid slot allotment once the patient approaches for the same.
Availability Management: Doctors must be able to quickly update booking details like timing, pricing, expertise, etc. They must also be able to modify and cancel appointments in case they need to do so.
Notifications: The doctor must be able to send quick notifications to patients through push notifications, emails, or SMS with a single click.
Multiple Payment Gateways: Your online healthcare consultation app must not only allow doctors to set a consultation fee of their choice but must also include various payment gateways to collect fees from patients without any hassle and lags.
Needless to say, you must have access to analyze the overall performance of the app.
Service Provider Management: You must be in authority to either accept or reject registrations from healthcare providers looking forward to using your app.
Promotional and Referrals: This feature lets you set up and manage promotional codes and other referral campaigns to boost your business.
Appointment Tracking: An admin must be clearly able to view the appointments placed by clients in real-time.
Accounting: An admin must be easily able to track and download the earnings of all healthcare professionals apart from managing accounts.
#Tip: To make your app more effective you can add some advanced features like ER wait time, an in-app map to provide a route to the nearest hospital in case of emergency, document sharing & scanning, health activity tracking, symptoms checking features, wearables device integration, and so on.
When it comes to tech stack it varies as per user requirements. The tech stack for a healthcare consultation mobile app depends upon various factors like integration with other systems, target audience, data security, and so on.
Let’s have a deep insight into the tech stack used by apps like Zocdoc
Also Read: How to Choose the Right Mobile App Development Tech Stack or Framework?
The cost to develop an online doctor appointment app like Zocdoc varies depending upon several factors like:
If we consider an average cost then the healthcare consultation app with basic features will range somewhat between $45,000 to $55,000. On the other hand, if you want to stand out from the market competitors, you can go with advanced features like Artificial Intelligence, Machine Learning, etc. This way your full-fledged online healthcare consultation app will cost you around $90,000 to $130,000.
Healthcare Consultation Apps have already occupied the majority of space in the digital healthcare industry. Undoubtedly a hectic lifestyle and lesser availability of quality service for people in remote areas make apps like Zocdoc gain huge popularity. So investing in these types of apps is a wise decision as the healthcare business is one of the never-ending businesses that will last till humans on this planet.
But all you need to take care of is to hire a top healthcare consultation app development company that can help you stand apart from your competitors.
Q 1. How Zocdoc works?
Zocdoc connects doctors with patients. Patients can use Zocdoc to book a suitable doctor online after going through the doctor’s biodata, reviews, and availability of slots at their convenience.
On the other hand, Zocdoc makes doctors discoverable to patients. When patients approach doctors online, doctors can book appointments based on their rates and availability. In most cases, the consultation takes place through video calling apart from voice calls.
Q 2. How do healthcare consultation apps like Zocdoc make money?
Apps like Zocdoc earn money through Subscription fees. Doctors have to buy a subscription to use Zocdoc and other alike apps. Apart from this, there are also some premium plans that help doctors to stand apart from their competitors at some extra cost. Moreover, these types of apps also earn from advertisements.
Q 3. Whether to go with iOS or Android first?
It all depends upon your demographics. If the majority of your target audience is from western nations you can go with iOS first. Otherwise Android is the best option to target audiences worldwide. You can also go with React Native powered online healthcare mobile app development to target audiences on both platforms.
Q 4. How long does it take to develop a healthcare consultation app Like Zocdoc?
On average, it takes about 3-9 months. The time taken to develop an app like Zocdoc depends upon the complexity of the app as per your specific requirements. For more information, you can discuss your project and we will tell you the estimated time.
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